Privacy Policy

At Radiant Springs Holistic Health, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, email address, phone number, mailing address
Health Information: Information you provide when booking a consultation, filling out health forms, or communicating with us
Payment Information: If applicable, billing details for service payments (processed securely through third-party providers)
Website Usage Data: IP address, browser type, pages visited, and interactions with our website (collected through cookies and analytics tools)

2. How We Use Your Information

We use your information for the following purposes:

To provide and personalize our services
To schedule and manage appointments
To process payments securely
To communicate with you regarding your health, appointments, or inquiries
To improve our website, services, and user experience
To comply with legal and regulatory requirements

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

Encryption and secure data storage
Access controls and authentication procedures
Compliance with HIPAA and other relevant privacy laws

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

With trusted third-party service providers who assist in running our business (e.g., payment processors, scheduling software, lab testing companies)
When required by law, such as responding to legal requests or regulatory obligations
With your explicit consent for referrals or collaborations with other healthcare professionals

5. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from anyone under 13 years old. If we become aware that we have inadvertently collected such information, we will take steps to delete it from our database.

6. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.

7. Your Rights & Choices

You have the right to:

Access, update, or correct your personal information
Request the deletion of your data (subject to legal and business retention policies)
Opt-out of marketing communications at any time

To exercise your rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website and services constitutes acceptance of any modifications.